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So she filed a complaint with Florida's Division of Consumer Services.

Moran isn't the only consumer to say that she was jilted by the matchmaking company that runs Romancein

It was through their matchmaking that she met her fiance, Mike Swann.

But after paying ,000 and waiting for four months to receive one of the 10 matches she purchased, Moran did not receive a single match.

"It just wasn't enough of a dating pool for these people," she said.

Hencken added, "We were instructed to tell people it takes time to make matches, which was totally bogus." Pogue, the company's president, denied the accusations and said the former employee was probably just angry about losing work.

Like millions of single people, Carol Moran of Palm Bay was using online dating services to find love but having trouble meeting someone special.

So, she was thrilled when she saw a white cardboard sign on U. 1 advertising a matchmaking service called "Romancein " That seemed better than an online dating service where the onus was on the individual to sift potential dates, and its name suggested a business closer to home.

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