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We recommend trying all of these steps (as applicable) to address the most common problems streaming high-quality video and audio content.
- For HD video, a download speed of at least 3mpbs is recommended. - If you are using Wifi, try connecting to the internet with a hard-wired connection.
Please note that free trial subscriptions must be cancelled before the end of the 7-day trial period or users will become monthly subscribers at the .99 rate.
Faster download speeds will ensure a better playback experience on all devices currently supported by Met Opera on Demand.
- Close other applications on your device and disconnect other devices using the same Wi Fi network.
- Reset and/or turn off and restart your modem and/or router. - If you are having problems in one browser (Chrome, Firefox, Internet Explore or Safari), try a different one.
- A desktop or laptop computer running either Microsoft Windows (XP or higher) or Mac OS X (version 10.6 or later) OR an Apple mobile device running i OS (version 9.2 or later) or Android mobile device running Android (version 4.1 or later.) - One of the following supported internet browsers: Chrome (version 42 or higher); Firefox (version 37 or higher); Internet Explorer (version 9 or higher); Safari (version 7 or higher). A fast and reliable broadband internet connection is required for Met Opera on Demand.
In most cases, we recommend updating your preferred browser to the latest available version to ensure the most reliable and secure experience. At a minimum, your download speed must be 1.5 mbps.